港勤跨境财税
在跨境卖家物流运输进程中，买家最想懂得产品的货运进度。为了及时良好的沟通可以进步买家的交易体验。我们为您供给了四个邮件模板，以坚持与买家的沟通。
货物发货后，告诉买家有关货物的信息：
Hello Sir/Madam
It's a pleasure to tell that the postman just picked up your item from our warehouse. It's by EMS, 5-7 working days to arrive.
Tracking number is： XXXXXXXXX
Tracking web is： XXXXXXXXX
You can view its updated shipment on the web, which will be shown in 1-2 business days. Also our after sales service will keep tracking it and send message to you when there is any delay in shipping.
We warmly welcome your feedback.
你好，先生/女士。
我很愉快通知你邮递员刚拿走你买的产品。您的产品将在7个工作日后通过EMS达到您。物流单号为:XXXXXX，物流查询地址:XXXXXX
物流信息更新到网页须要1-2个工作日，我们会实时查看物流信息。如果物流延迟，我们会及时通知你。
等待您的回馈！
推举理由:告诉买家产品已经发货，给买家一个初步的交易期待时光区间。如果应用小包或遇到物流堵塞事故，也可以通过这封邮件通知买家，做好产品延迟达到的心理预备。
货物达到海关后，提示货物运输进展:
Hello Sir/Madam
This is XXX. I am sending this message to update the status of your order. The information shows it was handed to customs on Jan. 19. Tracking number：************. You can check it from web: XXXXXXXXX.
You may get it in the near future. Apologize that the shipping is a little slower than usual. Hope it is not a big trouble for you.
Best Wishes.
你好，先生/女士。
我是XXX。我会告知你订单的最新进展。最新信息显示，您的产品已于6月19日达到贵国海关。物流订单号为:XXXXXXXXX，您可以在XXXXXXXXX查询物流信息。
您将立即收到您的产品，邮寄时光有点拖延，敬请原谅，愿望这不会影响您对产品的应用。祝贺您好运！
网站评论:在产品通关时告诉客户货物的交付进度。如果货物拥挤，向买家报歉。如果产品须要报关，可以通知买家提前做好预备。
货物达到邮局，提示买家给予好评:
Hello Sir/Madam
This is **. I am sending this message to update the status of your order. The information shows it is still transferred by Sydney post office. Tracking number：************. Please check the web *******.
You will get it soon, Please note that package delivery. Hope you love the product when get my products. If so please give me a positive feedback. The feedback is important to me. Thank you very much.
Best Wishes!
推举理由:提示客户在投递进程中不要错过投递信息，坚持手机启动。同时可以提示客户留下评论。这样可以有效下降坏评价的可能性，增长买家对你服务的评价。
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