说"不"对任何国度的人来说都不容易,中国人也不善于说"不"。但当外贸人跟国外客户沟通和做生意时,如何说“No"是非常主要的,因为一个胜利的外贸人必需对所有的许诺负责,下面就是一篇谢绝客户请求的邮件模板:
英文内容
Thank you for your enquity of 25 August.We are always pleased to hear from a valued customer.I regret to say that we can not agree to your request for technical information regarding our software security sysytems.
The fact is,that most of our competitors also keep such information private and confidential.I sincerely hope that this does not inconvenience you in any way.If there is any other way in which we can help,do not hesitate to contact us again.
中文内容
8 月25日信收悉,谨此致谢。来信请求本公司供给有关软件保密体系的技巧资料,但鉴于同行向来视该等资料为秘密文件,本公司亦不便泄漏,尚祈见谅。我真挚地愿望这样不会对贵公司造成不便。如需本公司协助其他事宜,欢迎随时赐顾垂询。祝业务蒸蒸日上!
以上就是礼貌谢绝客户的邮件模板,愿望对您有所赞助。
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