卖家去差评技巧及模板

跨境电商卖家去差评技能及模板：

1、应当去QA讯问（例如买家讯问该产品是否具有某种特征)

Dear Amazon：

This review regards to asking the functions about the product,may be the buyer does not know where to ask about it。

He should ask in""QA"" or email to the seller,"so it is very fair

for we seller。Please investigate it，and help us to remove it.Thank you.

2、收到产品是裂的(亚马逊配送，你可以在邮件中恰当地说产品，包装破坏严重，这是亚马逊的义务)

Dear amazon：

This is review , the buyer said that she received the Scratches one, and the package was broken ，so we though the package was damaged when amazon ship it。

Cause the package was shipped by amazon will be responsible for it.

We checked all of our products very carefully before shipping to amazon warehouse，so the product is good when we shipped it.

Please investigate it and help us to remove it.Thankyou。

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